Organizations have more customer data sources than ever—purchase history, campaign activity, interactions across all channels, demographics and countless more—which together can reveal new, 360-degree customer insights, including predicting future needs and wants. Doing so, however, requires massively scalable data ingestion and modeling—as well as lightning-fast data queries, analysis, mining and AI processing.
Katana Graph™ is a graph intelligence platform for actionable Customer 360 insights, capable of integrating massive disparate customer datasets for advanced analytics and graph AI for predictive analytics, at tremendous scale and speed.
Katana Graph consolidates and renders huge volumes and varieties of customer data into a massively scalable, distributed graph database; performs high-speed graph and AI computing for customer identity resolution and segmentation; and enables advanced reporting and analytics, including predicting next best actions for customers using graph neural networks (GNN) and AI algorithms.
The Katana Graph Intelligence platform interconnects customer data at terabytes of scale, while also executing graph algorithms (with native support for traditional and deep learning models).
Core Katana Graph capabilities essential for Customer 360-driven insights include:
About Katana Graph
The Katana Graph intelligence platform interoperates with its own graph database system, providing a single platform for:
at unrivaled speed, using massive graphs, scalable to multiple clusters in any cloud environment.
Katana Graph is ready to fulfill your most pressing Customer 360 needs, now as well as in the future, at unmatched scale and performance.